Deli Manager In-Training

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Prairie Village, KS

Job description
It is the mission of Cosentino’s Food Stores to provide our customers the highest level of friendly, efficient and courteous service. We will offer the highest quality and best variety of products available at competitive prices in an exceptionally clean environment.

If you’d like to help us achieve that mission, apply for our Deli Manager In-Training position today!

As Deli Manager In-Training, it will be your responsibility to assist customers in their shopping experience by leading all aspects of the deli team in a way that not only promotes growth for the company, but also results in a team that delivers the product and service Cosentino customers have come to expect. You will be an understudy of the Deli Manager and Perishable Manager, and will report to the Deli Manager.
Experience requirements
• At least 1 year of experience in catering, to include experience in networking, coordination, preparation, event design, and event staging.
• At least 1 year of formal culinary experience or a degree in Culinary Arts or Management from an accredited school or university.
• At least 2 years of supervisory experience in general food service or hospitality management, to include direct supervision of greater than 10 employees.
Qualifications
• You must obtain a food handling permit within the first 14 days of employment.
• You must complete ongoing training and development as listed on the Cosentino Learning Plan.
Responsibilities
• In the absence of the Deli Manager, provide direct supervision of the activities of all other members of the deli team in an operationally effective, motivating, and respectful manner.
• Assist the Deli Manager in conducting effective interviews to hire the highest quality candidates for the deli team. Ensure all new employees receive orientation and training.
• Provide effective coaching, corrective actions, and performance evaluations to improve individual and team performance.
• Assist the Deli Manager with addressing employee relations issues and, if needed, effectively work with the Store Director and/or Human Resource team to resolve issues.
• Assist Deli Manager in managing labor costs in a way that successfully balances the customer’s need for service with the company’s need to closely monitor expenditures.
• With direction from the Deli Manager, practice effective inventory management by counting and verifying merchandise against invoices and inspecting deliveries against for shortages, damages and quality.
• Procure items from suppliers as needed to maintain proper in-stock levels and inventory turns.
• Know and practice rotation procedures to ensure product dates are properly monitored.
• Enforce strict quality control measures of all deli product put out in cases, hot lines, and other deli areas.
• Practice appropriate portion control in deli production and service.
• Promote department sales by suggesting additional products, offering samples to customers, and demonstrating effective merchandising techniques.
• Promote ads and specials to increase department sales and profits.
• Know the location of the items in your department so you can accurately and courteously answer customer questions.
• Resolve customer complaints in a professional manner and recognize when it is appropriate to involve a member of the store management team.
• Implement the Cosentino Customer Service Standards.
• Ensure the team complies with all health regulations, sanitation guidelines and safety procedures for your department and your store.
• Operate, clean, and maintain all equipment safely and competently.
• Ensure the department is always clean, fully stocked, and creatively merchandised.
• Efficiently and accurately prepare, package, and label products for sale to customers.
• Ensure all coolers, freezers and preparation areas are clean and set up in advance for deliveries.
• Quickly unload incoming shipments and neatly stock them in their designated areas without damaging merchandise.
Skills
• Must be able to reach overhead with both arms up to a maximum of 84 inches, twisting at the waist and lifting objects with both hands weighing up to 30 lbs.
• Must be able to push and pull grocery items to the proper locations as needed, up to a peak force of 40 lbs.
• Must be able to stand and walk for long periods of time on tile, asphalt, concrete, or other hard surfaces.
• Must be able to occasionally lift and carry up to 60 lbs.
• Must be able to bend and squat, at times all the way to floor level.
• Must be able to work in colder conditions of the grocery coolers and freezers.
• Must be able to climb a ladder, possibly up to 15 ft.

We are an Equal Opportunity Employer.
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